Helpr is a global care solution designed to support families wherever they live, work, or travel. Whether you need child care, adult care, or specialized support, Helpr connects you to a diverse range of affordable, high-quality care options—from our trusted Helpr network or your own preferred providers.
Professional, Pre-Screened Helpr Sitters
Our Helpr sitters undergo thorough screening and bring extensive experience, compassion, and professionalism. Their nurturing demeanors and strong work ethics help families feel confident, supported, and understood. From backup care during workdays to assistance on sick days, medical appointments, personal time, or senior care that helps loved ones age in place, Helpr ensures dependable support no matter where you are in the world.
Easy-to-Use App & Transparent Pricing
Helpr’s mobile app makes finding and booking care incredibly simple. Browse available sitters, apply your employer or healthcare benefits directly at checkout, and review transparent pricing before confirming your booking. No hidden fees, no surprises—just straightforward care access.
Employer & Healthcare Subsidy Integration
Helpr empowers companies to offer care subsidies that work across borders. Employees can apply their employer or healthcare benefits directly within the app and pay for care in their local currency—whether they’re in a global tech hub or a local manufacturing center. Families can even use trusted friends or relatives as their care providers.
Global Care With a Local Touch
Available in 175+ countries, Helpr ensures that families receive support tailored to their unique cultural and regional needs. From booking to payment to customer service, the experience is designed to feel familiar, accessible, and dependable.
Outstanding Customer Support
Helpr’s customer service is consistently rated one of the best in the industry.
· Live Support: Speak with local representatives during working hours.
· Satisfaction Guaranteed: Employees using Helpr report a 100% happiness rating.
· Fast Response Times: Over 90% of support tickets are answered within two hours.
For assistance, feedback, or questions, families can always reach us at support@hellohelpr.com.
FAQs
1. What types of care can I book through Helpr?
Helpr offers child care, adult care, senior support, and specialized care for unique needs. You can book through our vetted Helpr network or choose your own trusted provider.
2. Can I use my employer or healthcare subsidies in the app?
Yes. Helpr allows you to apply eligible employer or healthcare benefits directly at checkout, making care more affordable and tailored to your family.
3. Is Helpr available internationally?
Absolutely. Helpr is available in 175+ countries and supports payments in local currencies for a smooth, global experience.
4. How are Helpr sitters vetted?
All Helpr sitters undergo extensive screening, including background checks, experience verification, and behavioral assessments to ensure high-quality, reliable care.
5. How do I contact customer support?
You can reach our team by email at support@hellohelpr.com or access live local phone support during working hours. Our team responds to most inquiries within two hours.
Version History
v5.7.1—27 Nov, 2025
We are updating our booking process.
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