The AusPost app is the easiest, safest, and most convenient way to manage all your Australia Post deliveries from your smart device. With automatic tracking, trusted notifications, delivery preferences, parcel locker access, bill payments, and more, it’s designed to help you send and receive parcels with total confidence.
Forget digging through emails, searching for tracking numbers, or worrying about missed deliveries—the AusPost app puts your parcel world in your pocket.
Automatic Parcel Tracking
Eligible parcels are matched to your MyPost account and appear automatically in your tracking list—no manual entry required. This means you always know where your parcels are without lifting a finger.
Trusted, Instant Notifications
Receive legitimate, real-time notifications about parcel progress, updates, and delivery windows. With secure alerts, you stay informed and protected from scams or fraudulent messages.
Track & Manage All Deliveries in One App
Track every parcel from one simple interface. See detailed timelines, view updates, and manage deliveries without checking emails or navigating multiple platforms.
Delivery Preferences & Redirects
If eligible, you can set your preferences to:
• Request safe drop locations
• Redirect parcels while they’re in transit
• Choose how you want each delivery handled
This creates a flexible experience tailored to your lifestyle.
Proof of Delivery
See photo confirmation of where your parcel has been left (when available), giving you extra peace of mind.
2-Hour Delivery Window Notifications
Enable the feature to receive a 2-hour delivery window when your parcel is on board, making it easy to plan your day.
Collection & QR Code Pickups
• Share digital authority for someone else to collect your parcel.
• Use the in-app collection QR code instead of a physical card to collect missed deliveries—simple, secure, and fast.
24/7 Parcel Lockers
Collect your parcels anytime from free Parcel Lockers. With background location enabled, you’ll receive a notification when you're near your locker, granting easy access.
More Tools for Everyday Tasks
The AusPost app offers more than delivery tracking:
• Manage notification settings
• Access MyPost and MyPost Business accounts
• Pay eligible bills with PostBill Pay
• Pay for and print postage labels online (iOS only)
• Find nearby Post Offices, opening times, and postcodes
Wear OS Watch App Integration
Use the Wear OS companion app to get parcel notifications on your wrist, nickname parcels with your voice, and even open your Parcel Locker using a QR code—all without reaching for your phone.
FAQs
1. Do I need to manually enter tracking numbers in the AusPost app?
No. Eligible parcels automatically appear in your tracking list when linked to your MyPost account.
2. Can I change delivery options after a parcel is in transit?
Yes, if eligible, you can request safe drop, redirect parcels, or modify delivery preferences directly in the app.
3. How do I collect missed deliveries without a paper card?
You can use the in-app collection QR code at the Post Office for fast and secure pickup.
4. Does the app support Parcel Locker access?
Yes. The app notifies you when you’re near your Parcel Locker and provides an easy-access code for collection.
5. Is there a version of the app for smartwatches?
Yes. The AusPost Wear OS watch app syncs with your phone, letting you check tracking, nickname parcels, and open Parcel Lockers from your wrist.
Version History
v9.2.0-10992—1 Sep, 2025
Bug fixes and performance improvements.
v9.1.1-10526—7 Jul, 2025
Bug fixes and performance improvements.
v9.0.2-10193—5 Jun, 2025
A new, cleaner and lighter visual design that makes it easier to read text within the app.
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