The Bankmed application offers Bankmed Medical Scheme members a seamless, convenient way to access and manage their healthcare information directly from their smartphone or tablet. With features designed to provide real-time insight into claims, benefits, and medical history, the app makes it easier than ever to stay informed and in control of your medical aid plan.
Real-Time Access to Plan Benefits
Members can easily view the details of their current medical aid plan, including comprehensive breakdowns of plan benefits. For those on savings plans, the app also provides visibility into available and used savings.
Claims History and Tracking
Track and search healthcare claims with up to 12 months of claims history available. View detailed information for each claim to monitor processing, approval status, and benefit utilization with clarity.
Chronic Conditions Management
Users can view their approved chronic conditions and monitor the usage of chronic benefits. This feature ensures greater transparency and helps members stay on top of long-term health management.
Provider Search
Easily locate healthcare professionals within the Bankmed network. The provider search tool enables users to find doctors and specialists quickly, ensuring accessible, in-network care.
Electronic Health Record (EHR) Access
View your Electronic Health Record directly from the app for a snapshot of your medical history. This allows members and their healthcare providers to stay informed and make well-supported care decisions.
Secure and User-Friendly
Access to the app is secured via login credentials that match those used for the Bankmed website. This ensures a consistent, secure experience across platforms, with personal health data always protected.
FAQs
1. Who can use the Bankmed App?
The app is available exclusively to members of the Bankmed Medical Scheme.
2. How do I log in to the Bankmed App?
Log in using the same username and password you use for the Bankmed website. Registration on the website is required before accessing the app.
3. What information can I access through the app?
Members can view plan benefits, track savings and claims, manage chronic conditions, search for healthcare providers, and access their Electronic Health Record.
4. How can I register for access to the app?
Visit https://www.bankmed.co.za/portal/individual/register to register on the Bankmed website. Once registered, use the same login credentials for the app.
5. Is my personal information secure in the app?
Yes, all data is protected using secure login protocols. The app maintains the same security standards as the Bankmed website to ensure member confidentiality.
Version History
v1.0.4—2 Mar, 2017
Allow users to set location on the 'Find a Provider' screen.
Display authorised Chronic conditions.
v1.0.3—1 Oct, 2016
Allow users to set location on the 'Find a Provider' screen.
Display authorised Chronic conditions.
v1.0.2—3 Jun, 2016
Benefits Used - bug fixes
Enhancements to the Emergency Assist services.
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