LEX Reception
Overview
• The LEX Reception Mobile app allows you to conveniently access and manage your LEX Reception live answering account directly from your Android device.
• Designed for busy professionals, this free application connects you with a dedicated team of hand-selected, highly trained receptionists who respond to your callers 24/7.
• Whether you are at the office, traveling between meetings, or working remotely, your communications remain fully within reach.
Stay Connected Anywhere
• With the LEX Reception Mobile app, you can maintain seamless communication with both long-standing clients and new leads no matter where you are.
• This mobile access helps ensure you never miss important messages or opportunities, even when you are away from your desk.
Key Features and Capabilities
1. View Inbound Messages
• Access all messages handled by the LEX Reception customer service team in real time.
2. Customer Contact Information
• Instantly retrieve the phone numbers, email addresses, and other relevant details of your clients.
3. Notifications
• Receive timely alerts for new customer messages as well as team chat updates, so you are always informed.
4. Forward Messages
• Share customer messages with your team members via email or SMS for quick follow-up.
5. Add Notes
• Attach internal notes to a specific customer message for your team’s reference.
6. Report Issues
• Send problem reports or service concerns directly to your account administrator.
7. Team Chat Collaboration
• Switch to the Chats function to work collaboratively with your team on client-related matters.
8. Archive Messages
• Store messages for future reference, ensuring important information is never lost.
Important Usage Note
• To take advantage of the LEX Reception Android app, you must have an active LEX Reception live answering account.
• Without a current account, app content and features will not be accessible.
FAQ
Q: Who can use the LEX Reception Mobile app?
A: The app is designed for busy professionals who already have an active LEX Reception live answering account. Without an active account, the app’s features and content will not be accessible.
Q: How does the app help me stay connected while I’m away from my desk?
A: By giving you instant access to messages, contact details, and team communications, the app ensures you can respond quickly to client inquiries and never miss opportunities, even when you’re traveling or in meetings.
Q: What kind of messages can I view in the app?
A: You can view all inbound messages that your LEX Reception receptionists have handled in real time. This means you’ll always know what’s been communicated between your clients and your answering team.
Version History
v6.2.2.20251114——8 Dec 2025
Access and update your LEX Reception live reception account on your Android. Download the latest version of LEX Reception to enjoy new features and updates immediately!
*6.2.2.20251114
Bug fixes and performance improvements
*6.2.2.20251022
Bug fixes and performance improvements
*6.2.2.20250924
Bug fixes and performance improvements
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