Notice Regarding Application Functionality in Pskov Region
Application Availability
• Currently, the application in question is facing significant functionality problems, rendering it non-operational within the Pskov region.
• While this is unfortunate for users in Pskov, it is important to note that the application continues to be available and accessible in ten other regions across Russia.
• Additionally, to use this platform effectively, mandatory authorization through the Unified Portal of Public Services is required.
• This portal plays a crucial role in facilitating various appointments related to healthcare services.
Guaranteed Appointments
• Under Federal Law 323, which was enacted on November 21, 2011, titled “On the Fundamentals of Protecting the Health of Citizens in the Russian Federation,” users enjoy the right to receive free appointments with primary care specialists.
• This includes a range of healthcare providers such as pediatricians, therapists, general practitioners, dentists, and gynecologists.
• However, while appointments with these specialists are guaranteed, users should be aware that the availability of certain specialists, particularly those who are considered narrow specialists, and the number of available free slots can vary greatly from one region to another.
Technical Support and Feedback
• If users encounter technical errors while utilizing the application, they are strongly encouraged to make use of the feedback form available within the application.
• Accessing this form is a straightforward process that requires just two clicks: first, navigate to the menu, and then select the "report an error" section.
• Technical support specialists are readily available to assist users with any issues they may face.
Alternative Contact Methods
In the event that the feedback form is inaccessible for any reason, users have the option to reach out to the technical support specialists specific to their region. Below is a list of contact emails based on various regions for user convenience:
• Perm Region: support@k-vrachu.ru
• Astrakhan Region: support@astmail.ru
• Vologda Region: redmine@logasoft.ru
• Pskov Region: mis-support@cis.pskov.ru
• Republic of Bashkortostan: k-vrachu@doctorrb.ru
• Republic of Buryatia: portal@burmiac.ru
• Republic of Khakassia: support@miacrh.ru
FAQ
Q: Why do I need to authorize through the Unified Portal of Public Services to use the application?
A: Authorization through the Unified Portal of Public Services is mandatory for users to effectively utilize the application. This portal facilitates various appointments and services, particularly those related to healthcare.
Q: What type of healthcare appointments can I guarantee under Federal Law 323?
A: Under Federal Law 323, users are entitled to receive free appointments with primary care specialists, including pediatricians, therapists, general practitioners, dentists, and gynecologists.
Q: Are there any limitations on the availability of healthcare specialists?
A: Yes, while appointments with primary care specialists are guaranteed, the availability of narrow specialists and the number of free appointment slots can vary significantly from one region to another.
Version History
v1.6.11——7 Jul 2025
The official application for making an appointment with a doctor in 26 regions of Russia Download the latest version of К-Врачу to enjoy new features and updates immediately!
*1.6.11
Minor bug fixes and improvements. Install or update to the newest version to check it out!
*1.6.10
Исправления и улучшения
*1.6.9
Исправления и улучшения
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