PLN Mobile: The Ultimate Electricity Management App for Indonesia
Attention, Electricians and PLN Customers!
• Managing your electricity needs has never been easier!
• PLN Mobile is the most comprehensive and user-friendly application for all electricity-related services in Indonesia.
• Whether you need to pay bills, report issues, or request new installations, PLN Mobile puts everything at your fingertips.
Key Features of PLN Mobile
1. Seamless Electricity Payment
• Purchase electricity tokens and pay bills directly through the app.
• Multiple payment options available, including:
- Bank Virtual Accounts
- Digital Wallets (e.g., GoPay, OVO, DANA)
- Credit/Debit Cards
- Exclusive discounts on token purchases.
2. Independent Meter Recording (SwaCAM)
• Report your own meter readings without needing a PLN officer.
• Ensures accurate and faster billing.
• No more waiting for manual meter checks.
3. Fast and Efficient Complaint Handling
• Submit complaints for power outages, surges, or technical issues.
• Auto Dispatch feature automatically routes complaints to the nearest available technician (available in select areas).
• Real-time notifications on outages and restoration in your area.
4. Easy Electricity Service Requests
• Apply for new installations (for homes or businesses).
• Upgrade your power capacity if experiencing frequent outages due to low power.
• All requests can be submitted directly from the app, eliminating long queues.
5. Additional Convenient Features
• ICONNET: Apply for PLN’s high-speed internet services.
• ElectricQu: Request electrical repairs from certified technicians.
• SPKLU (Charge.In): Locate and use public EV charging stations for electric vehicles.
Why Wait? Download PLN Mobile Today!
• With its wide range of features, PLN Mobile is the only app you need for hassle-free electricity management.
• Available for download on the Google Play Store and Apple App Store.
Need Assistance?
• Email Helpdesk: pln123@pln.co.id
• Contact Center: (Area Code) 123
Published by:
• PT PLN (Persero) Pusat
FAQ
Q: Is PLN Mobile free to use?
A: Yes! PLN Mobile is completely free to download and use. You only pay for electricity transactions (e.g., bill payments, token purchases) and additional services you request.
Q: What is ICONNET on PLN Mobile?
A: ICONNET is PLN’s high-speed internet service. Through the app, you can check availability in your area and apply for a connection.
Q: How do I find EV charging stations (SPKLU) using PLN Mobile?
A: PLN Mobile includes SPKLU Locator (Charge.In)—simply open the feature, and it will show nearby EV charging stations for electric vehicles.
Version History
v5.2.73——19 Aug 2025
Synergies PLN service to customers through mobile-based applications Download the latest version of PLN Mobile to enjoy new features and updates immediately!
*5.2.73
Minor bug fixes and improvements. Install or update to the newest version to check it out!
*5.2.71
- Peningkatan fitur Transaksi Penjualan REC
- Peningkatan fitur Pengajuan PLTS Atap
*5.2.70
- Redesign Fitur Pasang Baru Layanan Satu Pintu+
- Peningkatan fitur Pasang Baru Subsidi
- Peningkatan fitur Penambahan Daya dan Penyambungan Sementara
- Peningkatan fitur Payment
- Peningkatan fitur Swacam
- Peningkatan fitur EVDS
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