AXA Doctor At Hand APK

AXA Doctor at Hand

Healthcare that fits around your life

• With AXA Doctor at Hand, expert medical support is only ever a call or click away.

• Available 24/7, this service gives you fast access to qualified GPs and Advanced Clinical Practitioners for advice, prescriptions, tests, or referrals—whenever and wherever you need it.

Appointments on Your Schedule

• Available 24 hours a day, 7 days a week, 365 days a year

• Speak to GPs by phone or video anytime, from home or on the go

• Advanced Clinical Practitioner appointments available daily between 8am and 10pm*

• No waiting for surgery opening hours or sitting on hold—simply book at a time that suits you

Trusted Network of Healthcare Professionals

• All clinicians are highly experienced and hand-selected by Doctor Care Anywhere

• Choose whether you’d like to see a male or female clinician

• Every professional is UK-registered with the General Medical Council (GMC) or Nursing and Midwifery Council (NMC)

• Specifically trained in virtual consultations to ensure your care feels personal, secure, and effective

Care from Anywhere in the World

• Appointments can often be booked within just a few hours

• Access your consultation whether you’re at home, work, or even overseas

• All you need is your phone or device—quality care is always within reach

Your Medical Records, Simplified

• After each appointment, consultation notes are securely uploaded to your patient record

• Notes can be shared with your NHS GP to keep your care joined-up

• Your records stay safe, confidential, and easily accessible whenever you need them

Getting Started Is Simple

• If you’re an AXA Health member, activate with your membership number (you’ll find it on your membership documents)

• If you’re not a member, use the activation code sent to you by Doctor Care Anywhere

• For full details and to explore all the features of AXA Doctor at Hand, visit:

www.doctorcareanywhere.com/axa

Full Terms and Conditions:

• www.doctorcareanywhere.com/terms-conditions-axa

FAQ

Q: How is it different from going to my local GP surgery?

A: The main difference is convenience. Instead of waiting for appointments or queuing on the phone, you can book a time that suits you, 24/7, and join your consultation from home, work, or even abroad. It’s designed to fit around your life rather than the other way around.

Q: Are the doctors and practitioners fully qualified?

A: Yes, absolutely. All clinicians available through AXA Doctor at Hand are UK-registered with the General Medical Council or the Nursing and Midwifery Council. They are also specifically trained for virtual consultations, so you’ll still receive a personal, safe, and effective experience.

Q: Can I choose the gender of the clinician I speak to?

A: Yes, you have the option to choose whether you’d prefer a male or female clinician. This way, you can feel comfortable during your consultation.

Version History

v11.2.0——28 Aug 2025

Secure online video and phone appointments available 365 days a year. Download the latest version of AXA Doctor At Hand to enjoy new features and updates immediately!

*11.2.0

We’ve introduced sex at birth to support safe and accurate clinical care, and made improvements to the app experience by fixing defects for smoother booking and appointments. We hope you enjoy the update - your input helps us keep making the app better!

*11.1.0

Thanks to your feedback, we’ve made it easier to join your online appointment with a new waiting room, clear homepage prompts, and a handy countdown. We hope you enjoy the update - your input helps us keep making the app better!

*11.0.0

We are introducing additional Advanced Clinical Practitioners in the form of Physiotherapists and Mental Health Practitioners to offer more specialist support based on your health concern. We’ve also made improvements to the booking journey to make it quicker and easier to use.

We hope you enjoy the new update. Your feedback helps us make continuous improvements.