Thank you for choosing J&T Express to enhance your user experience. We are excited to inform you that we have upgraded the version of our application, introducing a range of new features designed to make your shipping experience smoother and more efficient.
Here’s a quick overview of the key functions available in the updated application:
• Parcel Tracking Function:
- You can easily track your parcels by either filling in the parcel number or scanning the barcode.
- This feature allows you to check the current status of your parcel, enabling you to stay informed at every step of the delivery process.
• Store Delivery Function:
- This streamlined function is focused on single parcel deliveries, allowing you to send multiple parcels simultaneously and easily search for your existing orders.
- It simplifies the logistics of sending items, making it as hassle-free as possible.
• Parcel Pickup Function:
- With this convenient option, you can request a courier to pick up your parcel from a designated location.
- This feature is perfect for those who prefer the convenience of having their packages collected without leaving home.
• Next Day Claim Function:
- In the unfortunate event of an issue with your parcel, you can utilize the Next Day Claim function to file a claim quickly and efficiently.
- This feature ensures that you can address any problems promptly for a better resolution.
• Nearby Branches:
- The application can determine your current location, allowing you to find nearby branches of J&T Express.
- You can easily navigate to the chosen branch, making access to our services even more convenient.
• Estimated Shipping Costs:
- To help you budget your shipping expenses, the app includes a feature that allows you to estimate your shipping costs in advance.
- This way, you can plan ahead and make informed decisions before sending your parcels.
• Chat with Us:
- Our customer service is just a click away!
- Use the chat feature to get in touch with our support team for any queries or assistance you may need. We're here to help!
• VIP Features:
- For our esteemed customers, we offer a VIP section that includes a statistics function and a Cash on Delivery (COD) calendar.
- In the statistics function, you can view the total number of parcels you have, and in the COD calendar, you can check the COD information for the day, helping you track your financials effectively.
We appreciate your loyalty and look forward to continuing to provide you with exceptional service through our enhanced application. Thank you for being a part of the J&T Express community!
FAQ
Q: How can I track my parcels using the app?
A: You can track your parcels by either entering the parcel number or scanning the barcode of your parcel. This feature allows you to view the current status of your delivery in real-time.
Q: Can I send multiple parcels at once?
A: Yes! The Store Delivery function makes it easy to send multiple parcels at the same time while allowing you to search for your existing orders effortlessly.
Q: What should I do if I need to send a parcel but can't leave my house?
A: You can utilize the Parcel Pickup function, which allows you to request a courier to pick up your parcel from your specified location, making shipping convenient without needing to leave your home.
Version History
v3.8.1——20 May 2025
J&T Express - Express Your Online Business Download the latest version of J&T Thailand to enjoy new features and updates immediately!
*3.8.1
พัฒนาฟังก์ชันใหม่: ระบบแจ้งเตือนการชำระเงินสำหรับลูกค้า VIP เพื่อให้คุณไม่พลาดทุกการแจ้งเตือน
*3.8.0
Version optimization
*3.7.3
เพิ่มฟังก์ชันใหม่: การร้องเรียนเกี่ยวกับน้ำหนักที่ใช้ในการคิดค่าบริการ เพื่อเปิดโอกาสให้ลูกค้าสามารถโต้แย้งและแจ้งน้ำหนักที่ถูกต้องสำหรับการคำนวณค่าใช้จ่าย
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