Organising an event comes with plenty of challenges, one of the biggest is efficiently managing entry without long queues or delays. Fatsoma Scan is a free app designed exclusively for event organisers to simplify and speed up ticket validation. Whether your attendees show digital tickets on their phones or printed copies, Fatsoma Scan lets your door staff scan and verify tickets in seconds, helping you get more customers through the door faster.
Completely Free to Use
Fatsoma Scan doesn’t charge event organisers or attendees any extra fees. You can confidently use the app to validate tickets without worrying about hidden costs or additional expenses.
Fast Ticket Scanning
Time is valuable during event entry. Fatsoma Scan verifies tickets in seconds, drastically reducing waiting times. The app works seamlessly with both digital and printed tickets, making it convenient for all your customers.
Real-Time Sync Across Multiple Devices
If your event has multiple entry points or door staff, Fatsoma Scan keeps everyone on the same page. When a ticket is scanned on one device, the updated attendee list syncs instantly across all other devices. This prevents duplicate entries and confusion, no matter how many scanners you deploy.
Instant Duplicate Ticket Detection
Fatsoma Scan automatically flags tickets that have already been used and shows the exact time of their previous validation. This feature helps prevent ticket fraud and ensures a smooth entry experience for legitimate attendees.
Easy Setup in Three Simple Steps
1. Add Your Scanner Staff: From your event dashboard, navigate to ‘On the day’ and add your door staff members who will be scanning tickets.
2. Download and Sign In: Door staff download the Fatsoma Scan app on their smartphones, sign in, select the correct event, and choose ‘Check in’.
3. Start Scanning: Simply tap ‘Scan’ and point the phone’s camera at the barcode on the attendee’s ticket. The ticket is verified in seconds, and the attendee count updates live.
FAQs
1. Can I scan any ticket with Fatsoma Scan?
Yes! As long as the ticket is a Fatsoma event ticket with a barcode—whether it’s on the app, in an email, or printed out—Fatsoma Scan can validate it.
2. I have multiple door staff. Does Fatsoma Scan work with multiple devices?
Absolutely. Each staff member just needs to install the app on their phone. The app syncs instantly, so all devices share updated attendee information in real time.
3. What if a ticket has already been used?
The app will notify you immediately and display the exact time the ticket was last scanned, preventing any confusion or fraudulent entries.
4. Is there any cost to use Fatsoma Scan?
No, Fatsoma Scan is completely free for event organisers and their customers. There are no additional charges or fees.
5. How do I add my staff to use the scanner?
From your event dashboard, go to the ‘On the day’ section and add your scanner staff. They can then download the app, sign in, and start scanning tickets for your event.
Version History
v4.2.1—24 Jan, 2023
We’ve re-built the app from the ground up to make sure that it’s slicker, faster and easier to use
v4.1.6—30 Dec, 2021
We’ve re-built the app from the ground up to make sure that it’s slicker, faster and easier to use
v4.1.4—24 Sep, 2018
We’ve re-built the app from the ground up to make sure that it’s slicker, faster and easier to use
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