Chatwoot APK

Chatwoot is a powerful, omnichannel customer support app that ensures your business stays connected with customers, no matter where you are. This app enables businesses to engage with leads and resolve issues in real-time, all while providing a seamless experience for both customers and support teams.

Omnichannel Support Center

Chatwoot integrates with popular communication channels, including Email, Website live chat, Facebook, Twitter, WhatsApp, Instagram, and Line, allowing businesses to provide consistent and high-quality customer support across platforms. Manage all conversations from a single dashboard, simplifying your workflow and ensuring your response is always on point.

Never Miss a New Customer

Stay responsive and available at all times with real-time notifications and instant updates. Chatwoot helps you engage with potential leads the moment they reach out, ensuring no opportunity is missed. Even when you're away from your desk, the app makes it easy to respond to inquiries and maintain a high level of customer satisfaction, leading to stronger relationships.

Effortless Follow-Up

With Chatwoot, you can continue conversations with customers while on the go. Keeping the conversation going is vital for customer satisfaction, and Chatwoot helps you stay proactive and efficient.

Real-Time Notifications

Never miss important updates with instant notifications about system activities, new messages, and team interactions. These real-time alerts help you stay in control and respond quickly, whether you're in a meeting or working remotely.

Team Collaboration

Chatwoot makes it easy to collaborate with your team through private notes and shared insights. You can delegate tasks, brainstorm ideas, or provide feedback—all within the conversation thread.

Add a Chatbot to Your Support Squad

Scale up your customer service with Chatwoot's chatbot feature. Chatbots provide fast, personalized responses and handle repetitive inquiries, improving customer satisfaction and reducing agent workload. For more complex queries, the app allows for smooth agent-bot handoff, ensuring that customers always get the best support.

Organize Conversations with Statuses

Streamline customer interactions by assigning statuses to each conversation. Prioritize urgent issues, follow up on pending requests, and close resolved conversations with ease.

FAQs

1. What is Chatwoot?

Chatwoot is an omnichannel customer support platform that helps businesses manage conversations across multiple channels (email, live chat, social media, etc.) from a single dashboard. It enables real-time customer engagement, team collaboration, and efficient issue resolution.

2. Can I use Chatwoot on mobile devices?

Yes! Chatwoot is designed to be mobile-friendly, ensuring you can manage customer interactions and stay connected while on the go.

3. Does Chatwoot support chatbots?

Yes, Chatwoot supports chatbot integration to automate customer service, handle repetitive tasks, and seamlessly transition conversations to human agents when necessary.

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What's New in the Latest Version 4.0.3

Last updated on Jan 22, 2025

Conversation sharing fixes