The My bpost app puts control of your deliveries and shipments right in your pocket. Whether you're expecting a package, sending registered mail, or tracking parcels from multiple couriers like PostNL, DHL, and DPD, My bpost centralizes it all in one simple and secure platform. With real-time tracking, delivery preferences, import payment features, and more, it’s the smart way to stay organized—no matter where you are.
Real-Time Parcel Tracking
Track all your parcels from bpost and other carriers—like PostNL, DPD, and DHL—with ease. Add parcels by scanning or entering barcodes, and get instant updates on their status.
Flexible Delivery Preferences
Not going to be home? Use the app to set where and when your parcel should be delivered. You can delay deliveries, send them to your letterbox, allow a trusted person to receive registered mail, or have it sent directly to a pick-up point.
Send Parcels & Registered Mail
Easily create shipping labels for parcels and registered mail within the app. Print them at home or at any Post Office or Post Point. Then just attach your label and drop off your item—no fuss, no waiting.
Access Screenless Parcel Lockers
Open screenless parcel lockers directly from your phone for contactless and secure pickup or drop-off.
Secure Payments for Import Costs
Expecting a parcel from outside the EU? You can pay any import fees securely in the app using Payconiq by Bancontact or your banking app. This reduces the risk of phishing and ensures you always know your payment is legitimate.
Find Nearby Pick-Up & Drop-Off Points
With more than 3,100 Post Offices, Post Points, Parcel Points, and Lockers across Belgium, the app helps you find the nearest option anytime.
Mail Ahead (Beta)
Be one step ahead with Mail Ahead, a new feature that lets you preview incoming personal mail before it arrives in your physical letterbox. Still in beta, it’s gradually rolling out to more users.
FAQs
1. How do I pay through the My bpost app?
You can pay for shipping labels or import fees securely using the Payconiq by Bancontact app, your compatible banking app, or a card reader.
2. What is Mail Ahead in the My bpost app?
Mail Ahead lets you preview your incoming personal mail via the app before it’s delivered. Currently in beta, it's gradually becoming available to more users.
3. Can I track parcels from other delivery services?
Yes, the My bpost app supports tracking for parcels from other carriers like PostNL, DPD, and DHL.
4. How can I send registered mail using the app?
Just create a label in the app, print it at home or at a Post Point, affix it to your envelope, and drop it in the mail.
5. What if I’m not home for a delivery?
You can adjust delivery preferences in the app to reroute or delay delivery, assign someone to receive it, or send it to a nearby pick-up location.
Version History
v3.20.1—7 Jul, 2024
New services - Registered Mails (as of 08/07)
Sending: create your label in the app and print it at home or at a Post Office/Postal Point. You’ll also receive your proof of deposit in the app.
Receiving: activate a mandate by using itsme to share with us your personal data: 100% easy and secure. We added 2 new choices of delivery : last minute & classic mandates (both via QR code)
Notifications : choose how you want to be informed when a registered is coming your way (e-mail/push notif..)
v3.20.0—1 Jul, 2024
New services - Registered Mails (as of 08/07)
Sending: create your label in the app and print it at home or at a Post Office/Postal Point. You’ll also receive your proof of deposit in the app.
Receiving: activate a mandate by using itsme to share with us your personal data: 100% easy and secure. We added 2 new choices of delivery : last minute & classic mandates (both via QR code)
Notifications : choose how you want to be informed when a registered is coming your way (e-mail/push notif..)
v3.19.1—10 Jun, 2024
Jun 10, 2024
Track, receive, send - with My bpost you manage all in one app. Download and install old versions of My bpost that suits your device model and enjoy your favorite features!
Tracking and managing your parcels is now easier thanks to this new update. We listened to you and fixed defects you reported us.
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