New App Update Notification
We are excited to announce a significant update to the Bites app, designed to enhance your user experience and improve our services.
As part of this update, we kindly request all members to update their contact information—specifically their email address and phone number—upon their next login.
This is a one-time requirement to ensure we maintain accurate records and provide better support.
Key Actions Required
1. Update Your Contact Information:
• If you previously logged in using Facebook, Google, or Apple ID, you will now need to provide and verify your email address and phone number.
• This ensures smoother communication and account recovery options in the future.
• Follow the on-screen prompts after logging in to complete this step.
2. Password Reset:
• A one-time password reset will be required for security purposes.
• Ensure your new password is strong and unique for better account protection.
*Important Reminders
• Do Not Create a New Bites Account:
- If you already have an existing Bites account, do not register a new one.
- We are unable to merge accounts, transfer Bites points, or migrate vouchers between accounts.
- For assistance, please contact us at contactus@thefoodpurveyor.com so our team can help resolve any login issues.
App Compatibility & Requirements
• Supported Devices:
- The latest version of Bites app supports Android devices running Build 8 or higher.
- Unfortunately, Huawei devices are not supported at this time due to compatibility restrictions.
• Internet Connection Required:
- A stable internet connection is necessary when logging in to the Bites app.
- Ensure you have a good connection before attempting to update your details.
Why This Update Matters
• This upgrade is part of our ongoing commitment to enhance security, streamline services, and provide a better user experience.
• By updating your contact details, you help us serve you more efficiently and ensure uninterrupted access to rewards, promotions, and app features.
• We appreciate your cooperation and patience as we implement these improvements.
• If you encounter any issues, our support team is ready to assist you at contactus@thefoodpurveyor.com.
Thank you for being a valued Bites member!
FAQ
Q: Why do I need to update my contact details?
A: This is a one-time requirement to ensure we have accurate records for smoother communication, account recovery, and improved support. Your email and phone number will help us verify your identity and protect your account.
Q: What if I previously signed in with Facebook, Google, or Apple ID?
A: You will now need to provide and verify an email address and phone number within the Bites app. Follow the on-screen prompts after logging in to complete this step.
Q: Why is a password reset required?
A: For security reasons, all users will need to reset their password once. This helps enhance account protection. Please choose a strong, unique password that you don’t use elsewhere.
Version History
v3.0.87——28 Jul 2025
Bites Loyalty app for your shopping at Village Grocer & Ben’s Independent Grocer Download the latest version of Bites Card to enjoy new features and updates immediately!
*3.0.87
- Minor Bugfixes and Enhancements
*3.0.86
- Minor Bugfixes and Enhancements
*3.0.84
- Minor Bugfixes and Enhancements
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