We can promptly verify your rate and remaining data (in gigabytes)!
~Key Features~
1. Data Usage and Remaining Balance
・Easily view your current data balance (in gigabytes) and how much you've used.
・Access a graphical representation of your data usage history for the last 30 days and the past 6 months.
2. Billing Information
・Review your billing amount and its breakdown.
・Compare your billing amounts over the past 6 months through a graph.
3. Contract Information Management
・Check your contract details and modify your billing plans or optional services.
・Make necessary address updates before relocating.
・View the status of your subscriptions for entertainment, financial, and insurance services.
4. Support Options
・Resolve your questions and issues independently with ease.
・Utilize a chat feature to consult with an operator via text, and schedule an in-person appointment if needed.
5. Notifications
・Stay informed by checking the notifications you've received.
6. Calendar
・Quickly view important dates and schedules.
・Discover beneficial information highlighted on the calendar.
7. Ponta Points and au Ponta Level
・Monitor your Ponta points and au Ponta level.
・Learn how to earn and redeem points directly from the app.
8. au PAY Balance and Card Usage
・Check your au PAY balance and the amount spent on your au PAY card.
9. UQ Mobile Online Store
・Easily purchase the latest models or switch devices.
10. Data Communication Mode Switch
・Toggle between high-speed mode (for fast communication) and saving mode (for lower-speed communication).
*This feature is available with eligible rate plans.
For more information about our services and terms, please visit our official Terms of Service at the following URL:
https://www.uqwimax.jp/signup/term/files/myuqmobile_service.pdf
FAQ
Q: How do I check my current data balance and usage?
A: To check your current data balance and usage, log into your account and navigate to the "Data Usage and Remaining Balance" section. Here, you can see your current data balance in gigabytes and a detailed breakdown of how much data you have used. Additionally, you can access a graphical representation of your data usage history for the last 30 days and the past 6 months.
Q: Can I see a graphical representation of my data usage?
A: Yes, you can view a graphical representation of your data usage history. This feature provides a visual summary of your data usage over the last 30 days and the past 6 months, helping you understand your data consumption patterns.
Q: How do I review my billing amount and its breakdown?
A: To review your billing amount and its breakdown, go to the "Billing Information" section in your account. Here, you can see a detailed breakdown of your charges, including any additional services or fees. You can also compare your billing amounts over the past 6 months through a graph.
Version History
v9.9.0——2 Apr 2025
UQ mobile official app that allows you to check the remaining amount of data (giga) and billing amount Download the latest version of My UQ mobile to enjoy new features and updates immediately!
9.9.0
より快適にご利用いただけるよう軽微な改修を行いました。
今後ともMy UQ mobileをよろしくお願いいたします。
*9.8.0
より快適にご利用いただけるよう軽微な改修を行いました。
今後ともMy UQ mobileをよろしくお願いいたします。
*9.7.0
・エンタメサービスを選びやすく
本アプリ内の Pontaパス/Apple Music/YouTube Premium の画面に、
お客さまの「推しポイントアンケート結果」が追加されました。
ホーム画面「Pontaパス/エンタメ」ボタン > エンタメ画面内 各エンタメサービスのロゴをタップ
今後ともMy UQ mobileをよろしくお願いいたします。
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