Gorgias: Your All-in-One Helpdesk Mobile Application
Experience unparalleled convenience and efficiency in customer support with the Gorgias mobile application. Whether you're at your desk or on the move, Gorgias provides a seamless help desk solution across multiple channels, ensuring you never miss a customer query.
Unified Customer Service Across Every Channel
Gorgias consolidate your customer interactions from email, live chat, phone calls, and social media platforms into a single, intuitive interface. This unified approach allows support teams to manage conversations effortlessly, gaining a comprehensive view of customer histories across various communication channels.
Enhanced Support Capabilities
Instant Responses: Engage customers promptly with live chat capabilities, reducing response times and improving satisfaction.
Integrated Customer Data: Access relevant customer details and order information alongside each ticket, enabling informed and personalized responses.
Efficient Responses: Utilize pre-made templates and macros to respond swiftly with standardized answers, tailored with dynamic variables like order status and shipping details.
Tailored for Ecommerce Excellence
Centralized Support Management: Manage all customer queries and support tasks from a single, powerful platform, optimizing workflows and eliminating redundancy.
Industry-Leading Integration: Trusted by top Shopify and Magento stores to reduce ticket first response time and increase the efficiency of their customer support teams.
What's New in the Latest Version 0.38.0
Last updated on Jul 15, 2024
- Whatsapp integration improvements
- More elaborate error handling on message failure
Ratings and reviews
There are no reviews yet. Be the first one to write one.