Enhanced Explanation of the BT Email App
*Important Notice:
• The BT Email app is exclusively available to users subscribed to BT’s new premium and standard email services.
• If you haven’t yet switched to the new service, you can learn more about its features and benefits by visiting the following link: https://www.bt.com/help/email/what-s-the-bt-email-app-and-how-do-i-get-it-.
Why You Should Download the BT Email App
If you’ve already upgraded to the new BT email service, you can download the app for free today and enjoy seamless email access on the go.
Key Features & Benefits
• Brand New, BT-Exclusive App
- Designed specifically for BT’s email service.
- Fully managed and supported by BT in the UK, ensuring reliability and compliance.
• Advanced Security Protection
- Benefit from world-class cyber security, keeping your emails safe from threats.
- Enjoy complete peace of mind knowing your data is protected.
• User-Friendly Experience
- Clean, intuitive interface for effortless navigation.
- Quickly compose, read, and organize emails with ease.
- Smart email grouping – sort by date, sender, or category.
- Customizable folders – create and manage folders in just a few taps.
- Signature & Autoreply settings – personalize your emails and automate responses via the settings menu.
• Dedicated, Local Support
- Get free assistance from expert advisors based in the UK and Ireland.
- Easy access to help and troubleshooting whenever needed.
Get Started Today
• Whether you’re managing work or personal emails, the BT Email app ensures a smooth, secure, and efficient experience.
• Download it now and take full advantage of BT’s modern email service—anytime, anywhere.
For more details, including setup guides and FAQs, visit BT’s official support page: BT Email Support.
FAQ
Q: How is the BT Email App different from other email apps?
A: Unlike third-party apps, the BT Email App is specifically designed for BT’s email service, ensuring better security, reliability, and compliance with BT’s infrastructure. Additionally, UK-based support provides faster and more localized assistance.
Q: Can I set up an auto-reply or custom email signature?
A: Yes, the app allows you to configure auto-replies and customize email signatures via the settings menu.
Q: Is my email data secure with the BT Email App?
A: Absolutely! The app features world-class cyber security measures to keep your emails safe from phishing, malware, and other threats.
Version History
v25.2.3——16 Jul 2025
BT Email app for our users Download the latest version of BT Email to enjoy new features and updates immediately!
*25.2.3
This release features fixes on accessibility issues and attachment of embedded images for you. It also comes with a change to the Email ID login screen which looks the same as Webmail.
*24.1.7
This release has features available to customers to request on, which support tags and the ability to create, update and delete filter rules. There is a fix to issues reported when downloading releases of the mobile clients. The Out of Office “From” date and “To” date is to be 24 hours apart. There are also some fixes to issues when downloading or viewing some attachments and opening hyperlinks in html.
*23.5.8
Fixes for:-
When forwarding a HTML mail, certain mails showed up with broken links.
Some users were having issues with the app being slow and sometimes freezing after upgrading to 23.3.
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