The PIK application has been developed specifically to cater to merchants operating within the local market of Saudi Arabia. It has been designed with the aim of facilitating ease of commerce for both merchants and consumers in the region.
Target Audience and Geographical Focus
• The application strategically serves distinct geographical locations within Saudi Arabia, aiming to reach specific audience segments to optimize outreach and user engagement.
• This tailored approach helps ensure that various demographics can benefit from the offerings available through the app.
Services Offered
• Product Range
- PIK showcases a diverse product range that features major brands hailing from urban centers.
- The application aims to provide an extensive array of different commodities, ensuring that mass-market customers have access to their preferred products.
• Role as an Agent
- In its operational capacity, PIK acts as an intermediary, facilitating seamless delivery services between multiple stakeholders, which include merchants, consumers, and delivery personnel.
- This intermediary role is crucial in streamlining the entire shopping and delivery process.
Transactional Support
• Rights Protection
- The application prioritizes the protection of rights for both parties engaged in transactions.
- By implementing measures that ensure fairness, transparency, and trust, PIK creates a secure environment for transactions, fostering confidence among users.
Launch Plans
• Soft Launch Details
- The initial rollout of the application is set to take place through a soft launch in the coming weeks, specifically targeting Riyadh city.
- This soft launch phase will allow for real-time testing and feedback capture.
• Future Expansion
- Following the soft launch, there are well-defined plans to extend PIK’s services to additional cities across Saudi Arabia, with a goal to achieve this expansion by the end of 2021.
- This strategic growth will further enhance the reach of the application.
Infrastructure and Support
• IT Infrastructure
- PIK boasts a robust IT infrastructure that is essential for supporting smooth and efficient operations.
- The technology backbone of the application is designed to handle various operational demands seamlessly.
• Headcount Capacity
- To ensure that operational requirements are met, PIK has carefully strategized the necessary human resources.
- This includes staffing across various departments to support the application's functionalities.
• Driver Fleet
- A dedicated fleet of drivers is established to guarantee timely deliveries.
- This ensures that consumer orders are fulfilled promptly and reliably, enhancing the overall service experience.
• Payment Gateways
- PIK integrates multiple payment gateways to facilitate secure and convenient financial transactions.
- This integration allows users to make payments with confidence, knowing that their financial information is protected.
• After-Sales Support
- After-sales support is a vital component of the PIK service offering.
- The application provides robust assistance from its headquarters in Riyadh, ensuring that users can seek help 24/7 with any inquiries or issues they may encounter.
Commitment to Service
• PIK is dedicated to enhancing the shopping experience for consumers in Saudi Arabia.
• By effectively connecting them with urban brands and simplifying the delivery process, PIK seeks to elevate the standard of e-commerce in the region.
• The focus on service quality and user satisfaction underscores PIK's commitment to supporting both merchants and consumers alike.
FAQ
Q: Who is the target audience for the PIK app in Saudi Arabia?
A: The PIK app strategically focuses on distinct geographical locations within Saudi Arabia to reach various demographic segments. This ensures that different audience groups can benefit from the app’s features and services.
Q: What type of products does PIK offer?
A: PIK showcases a diverse range of products, prominently featuring major brands from urban centers. The app aims to provide a wide array of commodities, ensuring that mass-market customers can access their preferred products conveniently.
Q: How does PIK function as an intermediary?
A: PIK acts as an intermediary by facilitating seamless transactions and delivery services between merchants, consumers, and delivery personnel. This role is crucial for streamlining the shopping and delivery processes, ensuring efficiency and satisfaction.
Version History
v2.18.0——29 May 2025
Choose and Pik Download the latest version of PIK to enjoy new features and updates immediately!
*2.18.0
Bug fixes and performance improvements
*2.17.2
Bug fixes and performance improvements
*2.17.1
Bug fixes and performance improvements
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