Attention to Users: Important Application Information
Eligibility for Use
• The application is exclusively designed for members of fitness centers and sports facilities that are equipped with the TO.M.M.YS. system.
• It is essential for users to understand that the application requires real-time communication with this system to function effectively.
Reporting Issues
• If you encounter any problems while using the application, we strongly advise you to reach out to your fitness center or our dedicated technical support team before you consider leaving a negative review.
• When contacting support, please provide a detailed description of the issue you are experiencing.
• It is important to note that many problems reported are often related to the IT and network infrastructure of the fitness center, rather than the application itself.
Feedback and Ratings
• In the event that you have submitted a negative evaluation but your issue has since been resolved, we kindly encourage you to submit a new rating reflecting the resolution of your problem.
• Your feedback is crucial as it enables us to make continuous improvements to enhance your experience with our product.
Target Audience
• The application caters to various users associated with a modern fitness center, including members, staff, and management.
Member Features
• Subscribers can easily manage their memberships by checking subscription details, deadlines, medical certificates, and payment statuses.
• Additionally, they can book classes and services, purchase products, and view their training plans.
• The application also allows members to interact directly with the center's staff, including receiving confidential messages and communications from their assigned commercial consultant and instructor.
Staff and Management Capabilities
• Center staff have the ability to view their schedules, set up appointments, plan customer relationship management (CRM) activities, and record attendance for lessons and services.
• Meanwhile, club managers can monitor the overall progress of the club and effectively oversee staff performance.
Privacy Policy For further details regarding our privacy practices, please refer to: https://www.tommysgest.com/info-legali/.
Thank you for your cooperation and support!
FAQ
Q: What are the requirements for using the application?
A: Users must have access to a fitness center or sports facility that uses the TO.M.M.YS. system, as the app requires real-time communication with this system to function effectively.
Q: What should I do if I encounter issues while using the application?
A: If you experience any problems, please reach out to your fitness center’s staff or our dedicated technical support team before leaving a negative review. Providing them with a detailed description of the issue will help in resolving it.
Q: Are issues always related to the application itself?
A: Not necessarily. Many problems reported by users are often linked to the IT and network infrastructure of the fitness center, rather than the application itself.
Version History
v311——3 Jul 2025
Your fitness center with you! Check, book and buy. Download the latest version of TO.M.M.YS. Mobile to enjoy new features and updates immediately!
*311
correzione errori e ottimizzazione app
*310
Bug fixes, miglioramenti generali delle prestazioni
*306
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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