Take full control of your 1&1 services with the 1&1 Control Center app—your all-in-one mobile solution for managing your account, monitoring usage, updating personal details, and resolving issues. Designed for smartphones and tablets, the app gives you real-time access to your customer area, so you can handle everything from tracking invoices to moving your internet connection, wherever you are.
Track Usage and View Costs
Stay on top of your data consumption, call minutes, and incurred charges. The app helps you avoid surprises by providing a clear overview of your mobile usage, updated regularly.
Access and Manage Invoices
View your monthly invoices including itemized call and data breakdowns. Easily keep track of both domestic and international service charges.
Update Personal Information
Modify your username, password, bank account details, or email settings with just a few taps. Keep your profile up to date for smoother account management.
Manage Contracts and Tariffs
Check details of your current contracts, explore new tariff options, or extend existing agreements directly from the app—no need to log in separately.
Set Up and Control Email Accounts
Create and manage 1&1 email addresses, change passwords, and configure email forwarding quickly through the app’s intuitive interface.
SIM Card and Roaming Management
Activate or block your SIM card, replace it if necessary, or change roaming settings when traveling—right from your phone.
Phone Number Forwarding and Porting
Enable call forwarding, set up your voicemail, or request to port your number and even move your internet connection when changing locations.
Optimize WiFi and Check Network Issues
Enhance your home WiFi connection and use the app’s diagnostic tool to detect and troubleshoot internet disruptions with guided support.
Stay Informed with Notifications
Enable push notifications to receive updates about your invoices, order statuses, or account activity. You’re always in the loop.
Instant Help and Support
Use the in-app Help Center, search function, or reach out to 1&1 customer service for instant assistance and answers to your questions.
FAQs
1. What are the benefits of using the 1&1 Control Center app?
The app lets you manage your entire 1&1 account from your smartphone or tablet—track usage, view invoices, update your data, and access support anytime.
2. Can I update my customer and billing details in the app?
Yes. You can easily change your username, password, bank details, and even email addresses directly within the app’s settings.
3. How do I print or download invoices from the app?
Navigate to the Invoice section to view and download your itemized bills as PDF files. These can be saved or shared right from your device.
4. What should I do if I move or want to keep my phone number?
You can request a number port or transfer your internet service to a new address using the porting/move service available in the app.
5. How can I contact 1&1 customer support?
Use the app’s Help and Contact section to search for answers, watch how-to videos, or directly connect with customer service via chat or email.
Version History
v5.46—18 Jul, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
v5.45—4 Jul, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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