Meine AOK APK

Stay Connected with “My AOK” App

Your health insurance is always within reach with the “My AOK” app.

Contact your AOK quickly, easily, and securely anytime, anywhere. Save time, avoid unnecessary trips, and reduce costs.

Personal Mailbox

• Say goodbye to paper mail by communicating with AOK digitally.

• Send and receive encrypted messages at any time, ensuring your privacy and convenience.

Submit Documents

• Upload important documents like invoices directly through the app—both for yourself and your family members.

Track Your Applications

• Keep an eye on the status of your requests and stay informed of any updates quickly and easily.

Electronic Patient Receipt

• View a detailed overview of your medical services, covered costs, and any co-payments you’ve made.

Sickness Period Overview

• Access your sick notes and child sickness benefit records from the past four years in one place.

Update Your Personal Data

• Change your personal information directly in the app when you move or get a new phone number—simple and fast.

Request Certificates

• Order all necessary certificates promptly and without hassle through the app.

Live Healthy and Earn Rewards

• Earn bonus points by documenting healthy activities like vaccinations, exercise, or gym memberships via fitness trackers* or photo uploads.

• Depending on your AOK, receive bonuses, subsidies, or cash rewards that you can redeem directly within the app.

Getting Started

• New to “My AOK”?

- Download the app and register right within it. You’ll receive an activation code by mail.

- Enter the code in the app to unlock all features instantly.

• Already Registered?

- Simply download the app and log in with your existing credentials.

- An activation code will be sent to your personal mailbox—enter it to start using all functions immediately.

Requirements

• You must be insured with AOK and at least 15 years old.

• Your smartphone should run Android 10 or higher.

Data Security

• Your health data is protected with top-level security measures.

• The app uses two-factor authentication and fully complies with data protection laws.

Accessibility

• We are continually improving the app to enhance accessibility for all users. Learn more in our accessibility statement:

- https://www.aok.de/pk/uni/inhalt/barrierefreiheit-apps/

Feedback and Support

• Enjoying the app? Please leave a review in your app store!

• Need help? Contact our support team at:

- https://www.aok.de/mk/uni/meine-aok/

*Currently, members of these AOK regions can use fitness trackers to collect bonus points: AOK Bavaria, AOK Baden-Württemberg, AOK Hesse, AOK Northeast, AOK PLUS, and AOK Rhineland-Palatinate/Saarland.

FAQ

Q: Who can use the “My AOK” app?

A: The app is available for everyone insured with AOK who is at least 15 years old. Additionally, your smartphone must run on Android 10 or higher to install and use the app.

Q: How do I get started with the “My AOK” app if I am a new user?

A: Download the app from your app store and register within the app. You will receive an activation code by mail, which you need to enter into the app to unlock all features instantly.

Q: I am already registered with “My AOK” online—how do I use the app?

A: Simply download the “My AOK” app and log in with your existing login credentials. An activation code will be sent to your personal mailbox. Enter this code in the app to start using all functions immediately.

Version History

v5.13.1——3 Jul 2025

The mobile office for customers of the AOK. Download the latest version of Meine AOK to enjoy new features and updates immediately!

*5.13.1

Vielen Dank, dass Sie die „Meine AOK“-App nutzen.

Mit dieser Version stellen wir Ihnen eine neue Funktionen zur Anforderung von elektronischen Ersatzbescheinigungen zur Verfügung. Das Bonusprogramm ist ab sofort auch mit dem Fitness-Tracker „Beurer“ kompatibel. Außerdem wurden kleinere Fehler behoben und an der Verbesserung der Performance gearbeitet.

*5.12.2

Vielen Dank, dass Sie die „Meine AOK“-App nutzen. Mit dieser Version haben wir einige Fehler behoben und an der Verbesserung der Perfomance gearbeitet. Das Bonusprogramm ist ab sofort auch mit dem Fitness-Tracker „Suunto“ kompatibel. Für die Nutzung der App ist mindestens die Android-Version 10 erforderlich.

*5.11.1

Vielen Dank, dass Sie die „Meine AOK“-App nutzen. Mit dieser Version haben wir einige Fehler behoben und an der Verbesserung der Perfomance gearbeitet. Das Bonusprogramm ist ab sofort auch mit dem Fitness-Tracker „Suunto“ kompatibel. Für die Nutzung der App ist mindestens die Android-Version 10 erforderlich.