Overview of MOHAP
The MOHAP App is a comprehensive digital platform designed to enhance user experience by providing easy access to various e-services.
Its primary goal is to minimize the inconveniences faced by customers who would otherwise need to visit physical service centers, thereby streamlining the process of obtaining essential government services.
E-Services Access
• Convenient Service Access:
- The app offers a variety of electronic services that can be accessed from the comfort of users' homes or anywhere with an internet connection.
• Application Status Tracking:
- Users can conveniently follow up on the status of their applications, providing them with real-time updates and reducing the need for follow-up visits or calls.
Environmental Impact
• Reduction of Paper Usage:
- By transitioning services to a digital format, the app significantly helps in lowering paper consumption, aligning with global sustainability efforts and promoting a greener environment.
Organ Donation Registration
• Hayat Program Registration:
- The MOHAP App features a vital service that allows individuals to register as organ donors under the UAE Organ Donation program, known as "Hayat".
• Encouraging Community Participation:
- By facilitating organ donor registration, the app aims to promote community awareness about the importance of organ donation and potentially save lives.
Health Education and Awareness
• Educational Resources:
- The application serves as an informative platform by providing valuable information on a wide range of health topics.
• Health Awareness Promotion:
- This initiative not only educates users but also raises overall health awareness in the community, encouraging individuals to take proactive steps towards their health and well-being.
Multi-Language Support
• Language Accessibility:
- The app is available in both English and Arabic, ensuring that it caters to a diverse population and makes it user-friendly for all citizens and residents in the UAE.
Integration of Social Media and Support Channels
• Access to Social Media:
- The app enables users to connect with MOHAP's social media platforms, facilitating better communication and information sharing.
• Live Chatbot Feature:
- Users can also access support through a live chatbot, providing immediate assistance and answering queries in real-time.
Continuous Improvement
• Commitment to Customer Convenience:
- MOHAP is dedicated to enhancing customer service experiences through digital channels.
- The organization continually seeks to innovate and adapt its digital offerings to meet the evolving needs of its customers.
FAQ
Q: What are the main benefits of using the MOHAP App?
A: The main benefits of using the MOHAP App include convenient access to e-services, the ability to track application statuses in real-time, a reduction in paper usage, and access to health education. It also promotes organ donation registration and encourages community participation.
Q: How can I access e-services through the MOHAP App?
A: Users can access a variety of e-services directly from the app, which can be used from the comfort of their homes or any place with internet connectivity.
Q: Can I track my application status using the app?
A: Yes, the MOHAP App allows users to conveniently track the status of their applications, providing real-time updates and minimizing the need for follow-up visits or calls.
Version History
v11.4.1——28 May 2025
Ministry of Health and Prevention's Official Mobile Application Download the latest version of MOHAP to enjoy new features and updates immediately!
*11.4.1
Pilgrim Health Record
*11.4.0
Security fixes
New CMS
Visitor request
*11.3.1
UI improvements and bug fixes
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