Carlcare APK

Carlcare

Your Trusted After-Sales Service Partner

• Carlcare is a global professional after-sales service brand dedicated to providing customers with reliable, convenient, and efficient device support.

• With more than 2,000 service centers located in over 58 countries and regions, Carlcare has built a strong reputation for excellence in customer care.

• Through the Carlcare app, users can easily access a wide range of service features—from learning more about their devices to finding quick solutions to any issues they face.

• Everything about after-sales support becomes smoother, faster, and more transparent.

1. Online Self-Service

Carlcare offers a comprehensive self-service system designed to save time and improve user experience.

• Spare Parts Inquiry: Instantly check the latest prices and availability of original spare parts for your device.

• Warranty Information: View detailed warranty coverage and validity to ensure your device remains protected.

• Repair Status Tracking: Follow the progress of your repair requests in real time without visiting the service center.

• Service Center Locator: Quickly find the nearest authorized service center through location-based search.

• Fast Repair and Reservation: For greater convenience, you can apply online for priority or reserved repair services to minimize waiting time.

2. Manual Service

Carlcare understands that some problems require personal assistance.

• One-to-One Communication: Connect directly with certified technical experts for professional guidance and troubleshooting.

• Accurate Diagnosis: Receive official technical support to identify issues precisely and recommend the most effective solutions.

• Instant Support: Whether facing hardware or software problems, our experts are ready to respond promptly.

3. Official Protection Services

To offer customers extra peace of mind, Carlcare provides official protection options.

• Extended Warranty Card: Extend your device’s warranty period for continued worry-free use.

• Broken Screen Card: Obtain screen protection services to reduce repair costs in case of accidental damage.

• These official protection plans reflect Carlcare’s commitment to ensuring lasting quality and customer satisfaction.

Carlcare continues to enhance its service network, combining technology and expertise to deliver a more professional, reliable, and user-friendly after-sales experience worldwide.

FAQ

Q: How many service locations does Carlcare have, and where can I find one?

A: The network spans more than 2,000 authorized service centers across 58 countries and regions. You can locate the nearest center quickly through the Carlcare app’s Service Center Locator, which uses your device’s GPS to suggest the most convenient option.

Q: I’m not sure whether my device is still under warranty. How can I find out?

A: Simply log into the Carlcare app or visit the online portal, enter your device’s serial number, and the system will display the exact warranty coverage dates, what components are protected, and any conditions that apply. It’s an instant way to know where you stand.

Q: Can I check the price and availability of spare parts before I bring my device in?

A: Yes. The Spare Parts Inquiry feature lets you type in the model you own and receive up‑to‑date pricing and stock information for genuine components. This helps you avoid surprises and plan any repairs more efficiently.

Version History

v6.4.5——14 Oct 2025

Carlcare provides customer assistance services for Transsion devices Download the latest version of Carlcare to enjoy new features and updates immediately!

*V6.4.5

1. Optimize APP security and ensure user data security

2. Fixed bugs, more stable and smooth

*V6.4.4

1. Optimize APP security and ensure user data security

2. Fixed bugs, more stable and smooth

*V6.4.3.2

1. Optimize APP security and ensure user data security

2. Fixed bugs, more stable and smooth