Appalachian Power Mobile App: Your Convenient Account Management Solution
The Appalachian Power mobile app is designed to simplify your energy management experience, giving you quick and easy access to essential account functions.
Whether you need to pay bills, report outages, track energy usage, or update account settings, everything you need is just a tap away.
The app’s user-friendly interface ensures effortless navigation, while the "Remember Me" feature streamlines login for faster access.
Key Features
1. Outage Information
• Report Outages: Instantly notify Appalachian Power of power interruptions directly from your phone.
• Track Restoration Progress: Get real-time updates on outage status, including estimated repair times and crew dispatches.
• View Detailed Outage Maps: Check if neighboring areas are affected and monitor resolution progress.
2. Account Management
• Secure & Convenient Access: The "Remember Me" feature saves your login details (for registered users) to speed up future access.*
• Bill Viewing & Payments:
- View current and past bills in PDF format, with the option to download or print statements.
- Pay instantly for free using a linked bank account.
- Schedule automatic or one-time payments for hassle-free billing.
- Alternative payment options, including credit/debit cards, in-person payments, or phone payments.
• Multi-Account Support: Easily switch between multiple accounts if managing more than one property.
• Real-Time Balance Tracking: Check your up-to-date balance, payment due dates, and billing details anytime.
3. Energy Usage Insights
• Usage Comparisons: Analyze how your current consumption measures against the previous month or the same period last year.
• Trend Reports: Identify patterns in your energy use to help manage costs more efficiently.
4. Settings & Customization
• Paperless Billing: Enroll in or manage e-billing to reduce paper waste and receive bills digitally.
• Bank Account Management: Securely add or remove bank accounts for payments.
• Notification Preferences: Customize alerts for billing reminders, outage updates, and payment confirmations.
Getting Started
• To use the Appalachian Power mobile app, you must have an active account registered online at AppalachianPower.com.
• Once registered, download the app and sign in to enjoy seamless energy management on the go.
With its robust features and intuitive design, the Appalachian Power mobile app puts control of your energy services right in your hands—anytime, anywhere.
(Note: The "Remember Me" feature is only available for accounts registered and verified on AppalachianPower.com.)
FAQ
Q: Is the app free to download and use?
A: Yes! The Appalachian Power mobile app is free to download from the Apple App Store and Google Play Store. There are no hidden fees for using the app.
Q: Do I need an online account to use the app?
A: Yes, you must have an active account registered on AppalachianPower.com before you can log in to the mobile app.
Q: What is the "Remember Me" feature?
A: The "Remember Me" feature saves your username (but not your password) for faster login on future app sessions. This is only available for accounts registered and verified on AppalachianPower.com.
Version History
v1.19.6.3510.3——13 Aug 2025
Pay your bill, report an outage & more with the Appalachian Power mobile app Download the latest version of Appalachian Power to enjoy new features and updates immediately!
*1.19.6.3510.3
This release includes minor bug fixes and performance enhancements.
*1.19.5.3501.3
This release includes an updated outage map and minor updates.
*1.19.4.3490.3
This release includes an updated outage map and minor updates.
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