We simplify your storage experience. Now, managing your self-storage is even more convenient. With the Public Storage app, you can handle everything related to your storage unit right from your phone: access gates, pay bills, manage your account, reach customer support, and much more!
EASY ACCESS:
+ Skip the keypads at nearly all locations. Just tap your phone and enter.
+ As you approach a gate, door, or elevator, you can access your storage unit with a simple touch, making each visit to your Public Storage unit quicker.
BILL PAYMENT MADE SIMPLE:
+ Paying your monthly bill is effortless. With a single tap, you can pay or set up AutoPay.
+ Receive reminders when your rent is due, ensuring you stay punctual and avoid late fees.
ACCOUNT MANAGEMENT:
+ Oversee one or multiple accounts and storage units all from a single platform.
+ Change your payment options and settings without needing to call customer service or visit a Public Storage location.
SUPPORT AT YOUR FINGERTIPS:
+ Get assistance whenever you need it. Find answers to essential questions quickly.
+ Contact our friendly customer service team for immediate help, or send us a quick message for less urgent storage inquiries.
ABOUT PUBLIC STORAGE:
+ Since we opened our first self-storage facility in 1972, we have become the largest owner and operator of storage facilities globally.
+ With thousands of locations throughout the U.S. and Europe, and over 170 million net rentable square feet of real estate, we have the perfect space for you right in your area.
With a variety of storage unit sizes available, you can easily clear out your garage or basement, store your vehicle or RV, and find a temporary home for your furniture. Additionally, our flexible month-to-month contracts allow you to adapt your storage solution to fit your short-term or long-term requirements.
FAQ
Q: Is there a cost to use the Public Storage app?
A: No, the Public Storage app is free to download and use. However, standard data rates may apply when using the app.
Q: How do I use the app to access my storage unit?
A: Once you have the Public Storage app installed and logged in, you can access your storage unit by tapping the "Access" button. As you approach the gate, door, or elevator, you can simply tap your phone to enter. No need to use keypads or physical keys.
Q: What if I don't have my phone with me?
A: If you don't have your phone, you can still access your storage unit using the traditional keypad or by contacting customer support for assistance.
Version History
v2.13.0.5 ——14 Apr 2025
Take the stress out of storage with the all-in-one app to manage your space. Download the latest version of Public Storage to enjoy new features and updates immediately!
*2.13.0.5
We’re always working to make our app better for you. In this update, we have:
- Performance Improvements: We’ve optimized the app to run smoother and faster.
- Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience.
- UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface.
Keep automatic updates turned on to ensure you don’t miss any future improvements
*2.12.0
Minor bug fixes and improvements. Install or update to the newest version to check it out!
*2.11.0
We’re always working to make our app better for you. In this update, we have:
- Performance Improvements: We’ve optimized the app to run smoother and faster.
- Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience.
- New Features: Enhanced security with Biometric Login!
- UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface.
Keep automatic updates turned on to ensure you don’t miss any future improvements
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