HiCare is Huawei’s professional customer assistance app designed to provide users with comprehensive support for their devices. Whether you need help troubleshooting an issue, finding local service centers, checking warranty status, or accessing user guides, HiCare offers a convenient one-stop platform. It simplifies after-sales services, helping you quickly resolve problems and keep your Huawei device running smoothly.
Find Local Service Centers
HiCare makes it easy to locate Huawei service centers near you. With addresses and contact numbers at your fingertips, you can get professional repairs and assistance quickly and efficiently.
Access Hotline Numbers and Support Hours
Need to speak directly to a support representative? HiCare lets you search for local hotline numbers and find their working hours so you can get help when you need it.
Warranty Policy Information
Understand your device’s warranty coverage by accessing detailed information about Huawei’s after-sales warranty policies specific to your region.
Comprehensive User Manuals
Get detailed user manuals that explain your Huawei device’s features and functions. Whether you’re setting up a new phone or exploring advanced options, these guides help you get the most from your device.
Community Forum
Connect with other Huawei users through the HiCare forum. Share tips, ask questions, and learn from a community of local device owners.
Check Your Warranty Status
Stay informed by checking the warranty status of your Huawei device directly within the app, giving you peace of mind about your coverage.
Query Accessories Pricing
Planning a repair or upgrade? HiCare lets you view prices for essential Huawei accessories, including screens, motherboards, and cameras.
FAQs
1. How can I find the nearest Huawei service center?
Use HiCare’s built-in search to locate nearby service centers with addresses and contact details.
2. Where can I get Huawei customer support phone numbers?
HiCare provides a list of local hotline numbers along with their working hours for quick assistance.
3. Can I check my Huawei device’s warranty status in HiCare?
Yes, the app allows you to view your device’s warranty information instantly.
4. Does HiCare offer user manuals for Huawei devices?
Absolutely, HiCare provides comprehensive manuals detailing all the functions of your device.
5. Can I see prices for Huawei device accessories?
Yes, you can query prices for parts like screens, motherboards, and cameras within the app.
Version History
v10.1.3.309—10 Mar, 2021
[Other] Optimizes certain logic flows and fixes some known issues.
v10.1.1.305—31 Jan, 2020
[Other] Optimizes certain logic flows and fixes some known issues.
v9.1.7.309—12 Oct, 2019
[Other] Optimizes certain logic flows and fixes some known issues.
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