Wide Selection: Browse through an extensive range of over 100,000 products, including medications, cosmetics, and more.
Fast Delivery: Enjoy quick delivery of your orders to Germany, Austria, Italy, Belgium, and France.
E-prescription Management: Redeem your e-prescriptions digitally using your health insurance card.
Instant Online Advice: Get professional health advice online.
Convenient Ordering: Manage your health needs from anywhere, anytime.
How Does It Work?
The Shop Apotheke / Redcare app makes managing your health simpler with a few easy steps:
Redeem E-prescriptions:
Open the Shop Apotheke app.
Enter your German health insurance card number, which can be found under "Gesundheitskarte".
Provide your mobile phone number and the 2-factor authentication code sent via SMS.
Place your electronic health card on your phone for verification. Your medication will be delivered directly to your home.
Using the E-prescription Scanner:
If your prescription has a code, it’s an e-prescription printout.
Use our integrated e-prescription scanner to quickly scan the code and order your medication. Orders scanned by 6 p.m. are delivered the next day*.
Benefits of the Shop Apotheke / Redcare App
Extensive Product Range:
Medications & prescription medicines
Baby & family care
Beauty & personal care
Nutrition, sports & weight loss
Homeopathy & natural products
Medical supplies & care products
Pet pharmacy & supplies
Books & more
Barcode Scanner: Compare prices on the go and find the best deals.
Safe Prescription Collection: Collect your prescriptions securely and conveniently.
Fast Delivery with NOW! Service: Enjoy rapid delivery for thousands of products. Depending on your order time, we can deliver on the same or following day*. Orders are shipped three times a day to ensure swift delivery.
Regular Discounts and Promotions: Take advantage of frequent discounts and voucher offers.
Secure Login: Your login is protected with top-notch security measures.
Customer Loyalty Program: Collect RedPoints with each purchase to earn discounts and exclusive benefits.
Quality and Safety
Our pharmacy is certified by TÜV Nord and was named Webshop of the Year 2020/2021. We hold the Trusted e-Shops label with a “very good” rating and have served over 9 million satisfied customers.
Payment Options
Pay securely and conveniently using various methods, including Visa, Mastercard, PayPal, Klarna, direct debit, prepayment, or on account.
Data Protection
Your security is our priority. All data transmission is encrypted with end-to-end encryption to ensure optimal protection of your personal information.
FAQ
1. How do I redeem my e-prescription?
Open the Shop Apotheke app and enter your health insurance card number.
Verify your identity with a mobile phone number and 2-factor authentication code.
Place your health insurance card on your phone for verification and receive your medication at home.
2. What should I do if I have a code on my prescription?
Use the e-prescription scanner in the app to scan the code and order your medication quickly. Orders scanned by 6 p.m. will be delivered the next day*.
3. Which countries does the app deliver to?
We deliver to Germany, Austria, Italy, Belgium, and France.
4. What products can I find on the app?
The app offers a vast range of products including medications, beauty products, baby care items, and more.
5. How can I pay for my order?
Payments can be made securely using Visa, Mastercard, PayPal, Klarna, direct debit, prepayment, or on account.
6. How can I benefit from discounts and promotions?
Take advantage of our regular discounts and voucher promotions available through the app.
7. Is my data safe with the app?
Yes, data is transmitted securely using end-to-end encryption to protect your personal information.
8. How do I use the NOW! delivery service?
Simply place your order for NOW! products in the app, and depending on the order time, you will receive delivery on the same or next day
What's New in the Latest Version 3.2.1
Last updated on Jul 25, 2024
Launch our app and discover all the little improvements we've made - we hope you enjoy your shopping experience! In this version we have fixed some bugs and improved the performance of the app.
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