Welcome to the My Utilita App
Say hello to the My Utilita app, your new companion that puts your energy management right at your fingertips.
Designed with you in mind, this app gives you even more control over your energy usage and spending, helping you stay informed and make the most of your energy plan wherever you are.
Manage Your Account Effortlessly
• With the My Utilita app, checking your energy credit or viewing your bills is quick and easy.
• You no longer need to search through paperwork or wait for your statements in the mail.
• Everything is accessible in real-time, so you can stay on top of your account whenever you want.
Convenient Payments and Top-Ups
• Never miss a payment.
• The app allows you to top-up your energy credit anytime and anywhere.
• You can securely save your payment card details for faster transactions, making the process seamless and hassle-free.
• Whether you prefer one-off payments or regular top-ups, the app supports you every step of the way.
Track Your Energy Usage
• Understanding your consumption is key to managing your energy costs.
• The app lets you see how much energy you’ve used over different periods, helping you identify usage patterns and areas where you can save.
• Staying informed empowers you to reduce waste and control your spend effectively.
Exclusive Features and Benefits
• Apply easily for a POWER UP to boost your energy when you need it most.
• Plus, refer your friends to Utilita and enjoy unique rewards as a thank you.
• The app also provides access to Utilita Extra, offering exclusive rewards and special deals to our valued customers.
Additional Tools
• Stay accurate by entering your meter readings through the app instead of relying on estimates.
• And that’s not all — the My Utilita app continues to evolve, bringing you much more to make managing your energy smarter and simpler.
Download the My Utilita app today and take full control of your energy anytime, anywhere!
FAQ
Q: How can I check my energy balance or view my bills using the app?
A: Once you log into the My Utilita app, you can quickly check your current energy credit balance and access your recent bills anytime in real-time without needing to wait for printed statements.
Q: Can I make payments or top up my energy credit through the app?
A: Yes! The app lets you top-up your energy credit securely whenever and wherever you want. You can save your payment card details for faster transactions and choose either one-off payments or set up regular top-ups for convenience.
Q: How does the app help me track my energy usage?
A: The app provides detailed insights into your energy consumption over different periods. This helps you understand your usage patterns and identify opportunities to save energy and reduce costs.
Version History
v3.23.1.1560——17 Jun 2025
Top-ups & Payments, Balance Estimates, Usage, Bills, POWER UP, Notifications Download the latest version of My Utilita to enjoy new features and updates immediately!
*3.23.1.1560
In this version, we’ve added the ability to make top ups and pay bills securely through your Bank via Payit by NatWest.
Important Information:
- Phased Rollout for Pay By Bank
- We're introducing Pay By Bank in a phased approach to ensure a smooth and reliable experience for all users. If you don't see this feature immediately, don't worry – it will gradually become available to all eligible users.
*3.22.2.1529
Minor bug fixes and improvements. Install or update to the newest version to check it out!
*3.22.1.1526
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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