ECall Mobile
Professional Alarm Messaging Solutions
• ECall Mobile is a specialized software application engineered to transform how healthcare facilities and assisted living centers manage emergency communication.
• By providing a direct, high-speed bridge between your existing nurse call infrastructure and staff mobile devices, ECall Mobile ensures that critical alerts are delivered instantly, enhancing patient safety and operational efficiency.
Core Functionality and Performance
• Designed for demanding environments, ECall Mobile serves as a reliable portal for real-time alarm messaging.
• It facilitates seamless communication across your facility, ensuring that nursing staff and caregivers receive prioritized notifications without delay.
+ Operates continuously with 24/7 reliability for mission-critical alarm monitoring.
+ Utilizes in-house infrastructure, including local WiFi, LAN, or M2M/VPN networks, to ensure constant connectivity.
+ Features customizable audible and vibrate alerts to ensure staff are notified immediately, regardless of their environment.
+ Requires the ECall Alarm Server to function as the central hub for dispatching alerts directly to enabled devices.
Security and Compliance
• Data privacy is a cornerstone of the ECall Mobile design.
• We recognize the importance of protecting sensitive facility information and maintaining rigorous standards of security.
+ Data Integrity: The application is built with a "no-storage" policy regarding patient information, ensuring that personal health data is never held on the mobile device.
+ Advanced Encryption: All site-specific settings and configuration data are heavily encrypted, protecting your network architecture from unauthorized access.
Corporate Integration and Deployment
To streamline the management of mobile assets within a clinical setting, ECall Mobile includes enterprise-grade management features.
• Flexible Deployment: Fully supports AppConfig.org standards, allowing your IT department to deploy settings and configurations across your entire fleet of devices.
• EMM Compatibility: Seamlessly integrates with your chosen Enterprise Mobility Management (EMM) provider for centralized control.
For comprehensive technical specifications and to learn how ECall Mobile integrates into your specific nurse call environment, please visit our website at http://www.ecallalarmserver.com.
FAQ
Q: Who should consider implementing ECall Mobile in their facility?
A: ECall Mobile is ideally suited for any healthcare environment that relies on nurse call systems to coordinate patient care and emergency responses. This includes hospitals of all sizes, assisted living facilities, rehabilitation centers, long-term care facilities, and specialty medical clinics. Any organization where staff mobility is essential for delivering timely patient care will benefit from implementing this solution. The system is particularly valuable for facilities with multiple buildings, large campuses, or distributed care environments where staff members need to remain accessible even when away from central nursing stations.
Q: How does ECall Mobile integrate with existing nurse call infrastructure?
A: ECall Mobile operates as a direct communication pathway between your facility's established nurse call system and mobile devices carried by staff members. When a patient triggers a call or an alarm activates, the signal travels through the ECall Alarm Server, which serves as the central dispatch hub for the system. The server processes the incoming alert and immediately routes it to the appropriate staff devices configured within the system. This integration typically connects with your current nurse call equipment through standard network protocols, allowing you to leverage existing infrastructure investments while adding the powerful mobile notification capability.
Q: What network infrastructure does ECall Mobile require to operate reliably?
A: The system is designed to utilize your facility's existing in-house network infrastructure, offering flexibility in how you establish connectivity. ECall Mobile can operate over local WiFi networks, which is common for indoor environments where staff members move throughout building areas. For facilities with buildings spread across a campus, LAN connections can provide reliable communication between different structures. Additionally, M2M (Machine-to-Machine) or VPN (Virtual Private Network) connections offer secure, dedicated communication channels particularly useful for larger deployments or facilities requiring robust, enterprise-grade networking. This versatility in network options means you can choose the infrastructure approach that best matches your facility's layout and existing technology investments.
Version History
v1.0.73——5 May 2026
ECall Mobile - Nurse Call system for your mobile devices. Download the latest version of ECall Mobile to enjoy new features and updates immediately!
*1.0.73
- Fixed sounds not playing when message sent from PC Client to device groups.
*1.0.72
+ Added tile option for man down.
+ Improvements to man down functionality, automatic reset on movement.
+ Removed need to manually enter location for starting man down now that BLE is available for location.
*1.0.70
+ Add support for Android API 34
+ BLE Beacon support for location with alarm activation.
+ Fixes and improvements for permissions requests.
+ Updated badge management for alarm count/ active button alarms.
+ Add support for Android 14 "Turn Screen On" feature so alerts wake the screen.
- Patched app crash when WiFi is not available.
- Patched app crash when permissions not present.
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