Welcome to Your New Member Space at PREVIFRANCE! Accessible 24/7 at Your Fingertips!
Experience the convenience of the PREVIFRANCE app, designed to keep you connected with all your services in your Member Area, right on your mobile device. Our app is simple to use, highly effective, and most importantly, secure.
Key Features of the PREVIFRANCE App:
1. Online Management of Your Steps:
• Update Your Contact Information:
- Easily keep your postal and banking details up to date.
• Add a Recipient:
- Whether it's a newborn or someone else in need, you can add new recipients effortlessly.
• Submit Bills and Requests:
- Conveniently send in your bills for payment, as well as quotes or requests for support, all within the app.
2. Access to Health and Welfare Contracts:
• View all your health and welfare contracts in one place, including detailed information about your coverages and certificates.
3. Real-Time Tracking of Mutual Payments:
• Stay informed and monitor your mutual payments as they occur, ensuring you have the latest information at your fingertips.
4. Third Party Payment Card Access:
• Access your mutual third-party payment card directly through the app for seamless transactions.
5. Communication with Service Members:
• Send messages to our Service Members Relationship team for any queries or support you may need.
6. Agency Locator:
• Find the nearest PREVIFRANCE agencies with ease, helping you navigate to your options effortlessly.
7. NEW Benefit – Private Préviclub:
• Enjoy exclusive tariff benefits at more than 2,000 stores across France through your access to the Private Préviclub.
Getting Started:
• Haven't activated your Member Area yet?
• No worries! Simply have your contract number ready, which can be found on your insurance card or contract foresight.
• During your first connection, you’ll be prompted to set up a password that will grant you access to your Member Space, whether via your mobile device or the classic version on your computer.
Stay connected and manage your services effectively with PREVIFRANCE – your health and welfare management just got a whole lot easier!
FAQ
Q: How do I access my Member Space?
A: You can access your Member Space by downloading the PREVIFRANCE app on your smartphone or tablet, or by visiting the PREVIFRANCE website and logging in with your credentials.
Q: I haven’t activated my Member Area yet. How do I get started?
A: Simply have your contract number ready (found on your insurance card or contract documents). On your first login, you will be prompted to create a password. Once set up, you can access your Member Space anytime from your mobile device or computer.
Q: What can I do in the Member Space?
A: You can update your contact details (postal address, bank info), add new recipients (such as a newborn family member), submit bills or requests for support, view all your health and welfare contracts, track mutual payments in real time, access your third-party payment card, communicate directly with our Service Members Relationship team, locate nearby PREVIFRANCE agencies, and enjoy exclusive benefits through the Private Préviclub.
Version History
v2.7.0——4 Jun 2025
Your mobile space free membership available 24h / 24 and 7/7! Download the latest version of Mutuelle Prévifrance to enjoy new features and updates immediately!
*16.0.10
Mise en place de biométrie
*2.7.0
Minor bug fixes and improvements. Install or update to the newest version to check it out!
*2.6.0
Ajout de la prise en charge de la carte Tiers Payant digitale
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